Promotion

Exclusive Offers for VietJet Passengers

Promotion time:From August 1 to September 30,2025

Fly Vietjet to Taoyuan – Enjoy Special deals!

  • Special offer available exclusively to non-Taiwanese who enter Taiwan on a Vietjet Air flight.
  • Show your ticket / boarding pass & passport
  • Pay On-site (Cash / Credit Card)

5% off for Taoyuan Airport MRT One-Way Ticket

15% off Chunghwa Telecom Prepaid SIM Card

Redemption Location

Taoyuan Airport MRT Stations A1 / A12 / A13
ezfly Taoyuan MRT Service counter

ezfly Taoyuan MRT service counter

Station A1 (Taipei Main Station B1M) : 09:00-18:00 Mon–Fri Tel: 0910-711-915
Station A12 (Terminal 1 B2) : 7:00-23:00 Tel: 0900-527-131
Station A13 (Terminal 2 B2) : 7:00-23:00 Tel: 0900-527-130
ABOUT

About VietJet Air

VietJet Air

Vietjet is an official IATA member with IOSA's (IATA Operational Safety Audit) certificate. Culture of safety is a significant integral part of Vietjet corporate culture. This will be grasped thoroughly by every staff at Vietjet.

Currently, the airline operates a route network covering destinations nation-wide and more than 30 regional destinations in Thailand, Singapore, South Korea, Taiwan, Malaysia, China, Japan, Hong Kong and Myanmar. It is operating a fleet of A320s and A321s with average age of 3.3 years old.

For 5 years of taking off and serving our customers, Vietjet has been honoured with 32 domestic awards and 9 significant international awards.

The airline was named as one of the Top 500 Brands in Asia 2016 and “The Best Asian Low Cost Carrier” at the TTG Travel Awards 2015, “The most favourite carrier in Vietnam” by the Economic Times.

AirlineRatings, a globally renowned aviation safety rating website, has released its annual ranking of the world's safest airlines for 2025, with Vietjet Air being on the list again, showcasing its safety performance.

SERVICE

VietJet Air Taiwan GSA Information

VietJet Air Taiwan General Sales Agent-ezfly

Effective January 1, 2025, ezfly International Travel Agent Co., Ltd. (Stock Code: 2734) has become the General Sales Agent (GSA) for VietJet Air's passenger services in Taiwan.
As the exclusive representative of VietJet Air in the Taiwan market, ezfly is responsible for individual ticket bookings, group ticketing, charter flight services, B2B operations, customer service, and route applications.

Service Information

Taipei Office
Service Hours: Weekdays 09:00 ~ 19:00
Hotline:(02) 7726-0088
Fax:(02) 6601-4615
LINE@ ID:@vj.tw

Ticketing Customer Service

Requests for Boarding/Delay/Cancellation Certificates

Please provide:Booking number and a description of your request.

Contact Email:VJGSA03@ezfly.com
Flight/Date Change Assistance

Please provide:Booking number and the intended changes.

Contact Email:VJGSA07@ezfly.com
Other Customer Service Requests

Please provide:Booking number and a description of your request.

Contact Email:VJGSA01@ezfly.com